The Impact of Offshoring on the UK Service Sector Essay

The Impact of Offshoring on the UK Service Sector - Essay Example This research will begin with the statement that offshoring the labor force is an attractive way for a firm to reduce costs through the dislocation of their service sector to countries where the cost of labor is less than the home country. Great Britain has seen a substantial increase in jobs that have been relocated in India, the Philippines, and other Asian countries. India plans to have 1 million workers in the business skills sector by the end of 2007. These jobs have in large part come from the financial service sector and the call center business has been particularly impacted. Consider that a call center representative in the UK can earn an average of  £20,000 per year, while the employee in India may earn 10% of that amount. When administration costs are added, the current savings on labor is less than 50%, and that number is expected to shrink as offshore salaries rise. With these short-term financial savings come the problems of employee morale, security concerns about co nsumer personal data, loss of customer loyalty, and reduced product quality. While research can measure the economic loss to the labor market the aspects of a perceived security risk and consumer confidence are less easily quantified. Determining the savings required to offset the indirect costs of the issues of consumer perception of quality and security has been an elusive parameter as the phenomenon of offshoring is relatively new and little research has been done to guide the firm that wishes to take advantage of a lower pay scale in a foreign country. The problem becomes attempting to determine the value or cost of productivity, customer goodwill, and risk involved with offshoring. While the financial savings look attractive, further inspection could reveal hidden costs that should be taken into account when making a decision to offshore. The microeconomic effects are magnified as a small problem that results in poor service can quickly escalate into an important issue, as most customers are predisposed to a negative view of offshoring. Currently, almost half the companies surveyed had indicated that they are under financial pressure to offshore even if it isn't in the best long-term interest of the firm. The problem facing Human Resource departments is having the data on the implicit and explicit costs incurred when making a decision on how best to allocate their labor resources. Without a clear picture of the adverse effects that a company may incur when offshoring jobs, the firm may face a situation in which a decision is made that has a long-lasting negative effect on the firm. The company may lose skilled workers, damage employee morale, and risk tarnishing their image in the minds of the public. The real economic cost of job loss and its effect on the GDP have been estimated by some recent studies. However, one of the biggest challenges facing Human Resource departments is the task of evaluating the indirect and abstract costs associated with offsho ring.

The Game of Love and Chance Essay Example | Topics and Well Written Essays - 500 words

The Game of Love and Chance - Essay Example The two parties including their servants decide to swap their roles so that the royal Silvia and Dorante lower themselves to servants while their servants rise to royalty as depicted by dressing and roles. Ironically neither of the two parties have no idea of what the other has done except for Silvia's father and the brother. In the end all their disguises are relinquished and they dawns to them that they have in fact fallen for their intended match. The plot of this play speaks for itself. Through Silvia's father and brother a stiff sigh of comic relief is realized in the play making it absolutely lively. As much as a few people show reveal the aspect of predictability within the play, they show no aspects of complete displeasure thus proving the story interesting to a larger audience. The subject matter of the play is almost entirely love. It is an outstanding complete picture of the complications involved in love and how people take chances in the name of love. Preference and choice are other things that keep the the play going. The dramatic work portrayed in the play is credible because any realistic performance captures attention and the play did that. This statement of attention capturing in attempt to achieve realism is approved of by Isherwood (2014) in his theatre review, Mysteries of Heaven and Earth, where he says "Suspending our disbelief for a while is among the primal pleasures of theatergoing".